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Register your interest

Participating in the upcoming work of the National Commissioner

If you need any assistance, or clarification on how to have your voice heard, please telephone us on 1800 570 819 (9:00 am and 5:00 pm AEST/AEDT weekdays, except public holidays), or email us at enquiries@ncdvsp.gov.au, or write to us by post.

Please tell us if you would like to participate in the upcoming work of the National Commissioner

The Office of the National Commissioner for Defence and Veteran Suicide Prevention is planning its future work and we would like to hear from you if you are interested in participating in the National Commissioner’s activities. 

The goal of the National Commissioner’s work is to support the prevention of future deaths by suicide of ADF members and veterans. The National Commissioner is committed to uncovering and understanding the systemic issues that are contributing to these tragic deaths, including to identify what contributes to, and protects against, suicide for current serving and former ADF members.

The National Commissioner’s findings and recommendations about these important issues will be informed through a range of activities, including through the commissioning of expert research and evidence, conducting round tables and meetings, and through public submissions and public and private hearings. However this can only take place once the National Commissioner legislation is in place. 

The insights, stories and understanding offered by families and others closely affected by the loss of a Defence member or veteran to suicide, will be of crucial importance to the National Commissioner’s work. So too will the invaluable contribution of experts, advocates, community groups and other interested stakeholders. Defence members and veterans who have struggled with their mental health and experienced suicidal thoughts or behaviours, whether during their service or as a veteran, will also have important insights to share.

The National Commissioner will be requiring information and evidence from Government organisations about these issues, including from the Australian Defence Force and the Department of Veterans’ Affairs. The Interim National Commissioner, Dr Bernadette Boss CSC, has written to the Chief of the Defence Force, the Secretary of the Department of Veterans' Affairs and the Inspector‑General of the Australian Defence Force asking them to provide information on the actions they have taken in response to the numerous recommendations that have been made in relation to the mental health and suicide of serving and ex-serving Defence members, and information they hold relating to any known deaths by suicide.

The National Commissioner wants to talk to families, community organisations, and others closely affected by these deaths as a first priority, to hear their insights and views, before speaking with Defence and DVA.

There will be a range of ways in which people can participate in the upcoming work of the National Commissioner, including for example through participating in face to face round table discussions, meetings, sharing of stories and insights through written submissions, and participation in hearings.

Over time, the National Commissioner intends to visit all states and territories around Australia. Some activities may be conducted virtually depending on individual circumstances, or broader public health requirements (particularly noting the changing impacts of COVID-19 on the ability for people to travel interstate).

The National Commissioner is committed to supporting people to contribute in a trauma-informed and restorative way. This includes offering people choice about how they may wish to participate, and enabling them to participate when they are ready - in their own time. There is no closing date for families or others to register their interest to participate. Those who do choose to contribute will be given options on how their information is identified and published.

To register your interest please email, mail or call the Office at: 

  • Email: enquiries@ncdvsp.gov.au 
  • Post: GPO Box 1347, Canberra ACT 2601
  • Phone: 1800 570 819 (9:00 am and 5:00 pm AEST/AEDT weekdays, except public holidays)

To assist the Office in registering your interest, please tell us:

  • Your name or a way that we can identify you (you may use a pseudonym or remain anonymous if you wish)
  • How we can contact you (for example a contact telephone number, email address or mailing address)
  • What state or territory you live in (this will help us to plan events)
  • If you represent an organisation or a group, details of that organisation or group
  • How you would like to be involved. Please list all of the ways you would be interested in participating, for example:
    • Telling us your experiences
    • Attending a roundtable discussion or focus group with other interested people
    • Attending a private meeting
    • Making written submissions
    • Giving evidence at a private hearing
    • Giving evidence at a public hearing
    • Attending a public hearing as an observer
  • Any particular topics or areas that interest you.

Staff from the Office of the National Commissioner can assist you to understand what each option may involve.

Further information about opportunities to engage, including opportunities to make submissions, will be made available on the National Commissioner website, and will be notified to those who register their interest.

If you need any assistance, or clarification on how to have your voice heard, please telephone us on 1800 570 819 (9:00 am and 5:00 pm AEST/AEDT weekdays, except public holidays), or email us at enquiries@ncdvsp.gov.au, or write to us by post.

To contact the Office of the National Commissioner

  • Email: enquiries@ncdvsp.gov.au
  • Post: GPO Box 1347, Canberra ACT 2601
  • Call: 1800 570 819 (between 9:00 am and 5:00 pm AEST/AEDT weekdays, except public holidays).

We can assist you with questions about the National Commissioner.

If you are in crisis or would otherwise like mental health support, we encourage you to seek assistance from the sources of support that are available to you.

Resolving complaints

The National Commissioner cannot resolve individual disputes or complaints.

To appeal a claim decision made by the Department of Veterans’ Affairs (DVA), you can:

Find out more on the Department of Veterans’ Affairs website.

The Australian Defence Force has various options for resolving complaints. Find out more on the Defence website.

To make a complaint about the Australian Defence Force or the Department of Veterans’ Affairs, contact the Commonwealth Ombudsman:

Find out more on the Commonwealth Ombudsman website.

Privacy and confidentiality

We are committed to protecting your privacy. Any personal information you provide us will be handled carefully in order to ensure it is collected, used, stored and disclosed in a manner consistent with the Privacy Act 1988.

For more information on how your personal information is treated please visit the Privacy Policy page on the Attorney General's website.